We understand that sometimes circumstances change and you may need to reconsider your purchase. However, according to our policy, we can only only offer a refund if you haven't downloaded the product. We apologize for any inconvenience this may cause, but we have this policy in place to protect the intellectual property rights of our creators. If you have any questions or concerns about your purchase, please don't hesitate to contact us. We're always happy to assist you in any way we can.