We totally understand that duplicate purchases can happen from time to time โ and weโre here to make sure youโre not charged unnecessarily for the same product twice.
If our system confirms that youโve purchased the same product more than once, weโll be happy to issue a refund for the duplicate item.
๐ To request a refund for a duplicate purchase:
Please contact our support team and include the following information:
-
The invoice of the original purchase (as proof), or
-
The order number for both purchases
-
The email address associated with your account
Once we receive your request and confirm the duplicate, weโll process your refund as soon as possible.
Thank you for your understanding โ and for being part of the Karanyi Sounds community! ๐
Comments
0 comments
Article is closed for comments.