User Experience

Accounts

• Can I create an account without purchasing a product from you?
• How can I create an account?
• How to delete my account?
• I cannot log in to my account, what can I do?

Coupons

• I purchased one of your products on another distributor’s website, can I register my product on your site?
• My coupon/discount code doesn’t work, what can I do?


Downloads Area

• What If I only see either the WIN or Mac version of a product in my downloads area?
• Where do I find my serial keys?
• What happens if I run out of download opportunities because of failed download attempts?
• Where do I find my products?